Hala Manzili 5G - Ooredoo Oman

1. Hala Manzili 5G Home Internet plans are available as prepaid plans, with no contract and no minimum commitment.

2. All prices and fees are subject to 5% VAT.

3. New and existing customers who need a new indoor modem pay a one-time fee of OMR 39 + 5% VAT.

4. Customers who use their own compatible device will have it activated at no additional cost. [Compatibility criteria.]

5. Each data bundle is valid for 30 days from the date of subscription. Unused data is not carried forward.

6. Customers will receive an SMS when 80% of their data bundle has been used and when it has been fully used.

7. Additional data bundles are available to top up once the data bundle has been used or has expired.

8. If the service is not recharged for 3 months, it will be temporarily suspended until it is recharged.

9. Ooredoo is responsible only for manufacturing defects in the new modem [during the 12month warranty period]. Damage caused by misuse is not covered.

10. To move the service to a new address, please visit your nearest Ooredoo store. A fee of OMR 5 + 5% VAT applies [ subject to 5G coverage at the new address].

11. Without prejudice to the penalties under the Telecommunications Regulatory Act (Royal Decree 30/2002), customers may not share or resell the internet service outside the registered residential or commercial unit, and are legally liable if a violation is proven.

12. If a violation is proven, the Telecommunications Regulatory Authority or Ooredoo may terminate the service and bar the customer from receiving it for the period set by the Authority.

13. Ooredoo’s standard terms and conditions also apply.