Contact Center Solutions - Ooredoo Oman

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Devices that suits your needs & modern lifestyle along with exclusive benefits

All in one interaction center platform

Ooredoo offers complete contact center management solution for enterprises and contact centers, it delivers an open, all software, unified communications solution.

Features


Less integration time, lower costs

Single vendor to deal with

Applications leverage one another

Works as PBX/IP-PBX or with 3rd party PBX/IP-PBX

Contact center and enterprise functionality on one platform

Key Features

Desktop Application

Web based Application

Agent Interface

Supervisor Interface

Historical reports

End-to-end interaction reporting

Easy access

Social media

Screen recording

Interaction recording& quality management for scoring all media channels.

Web chat & email

Integration with customer existing system

Tariffs:

Based on your requirement, Ooredoo will tailor make an offer that suits your business and organization size



How to get it:

  • For our existing customers, please call your Account Manager.
  • You can reach us on B2Bsupport@ooredoo.om or call 9501 1503
  • Or simply fill in the details below to help us reach you faster:






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