Troubleshooting and Support - Ooredoo Oman
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Troubleshooting and Support

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5G/4G with indoor modem
Fibre with indoor modem

Troubleshoot-It-Yourself

STEP 1: Turn your modem off and unplug the power adapter.

STEP 2: Wait for 30 seconds.

STEP 3: Ensure that the cables are properly connected.

STEP 4: Plug in the power and turn on the modem.

STEP 5: Wait for the lights to turn on and reconnect the WiFi.

Click below to access the user manual for CPE 5G 4321A

View Manual

Troubleshoot-It-Yourself

STEP 1: Turn your modem off and unplug the power adapter.

STEP 2: Wait for 30 seconds.

STEP 3: Ensure that the cables are properly connected.

STEP 4: Plug in the power and turn on the modem.

STEP 5: Wait for the lights to turn on and reconnect the WiFi.

Click below to access the user manual for CPE 5G 4321A

View Manual

Troubleshoot-It-Yourself

STEP 1: Turn your modem off and unplug the power adapter.

STEP 2: Wait for 30 seconds.

STEP 3: Ensure that the cables are properly connected.

STEP 4: Plug in the power and turn on the modem.

STEP 5: Wait for the lights to turn on and reconnect the WiFi.

Click below to access the user manual for CPE 5G 4321A

View Manual

Troubleshoot-It-Yourself

STEP 1: Turn your modem off and unplug the power adapter.

STEP 2: Wait for 30 seconds.

STEP 3: Ensure that the cables are properly connected.

STEP 4: Plug in the power and turn on the modem.

STEP 5: Wait for the lights to turn on and reconnect the WiFi.

Click below to access the user manual for CPE 5G 4321A

View Manual

Customer support topics

Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Yes, you can try us for free for 30 days.
Yes, you can try us for free for 30 days.