Charge to Mobile is an easy and safe method for purchasing digital services on your device, without having to provide your credit card information online.
When you buy digital content online or from your mobile, the cost is sent directly to your Ooredoo postpaid mobile bill or it will be automatically deducted from your Ooredoo prepaid account.
It’s FAST, EASY and SAFE.
Note: you do not need to sign up for this service; it is automatically available for all Ooredoo customers.
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Ooredoo’s partnership with Gameloft gets you immediate access to the hottest games available on your mobile phone. |
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The new Ooredoo Gamestore is your place to go for the best games for your mobile. Hundreds of games for all mobile devices and tablets to bring you some fun and excitement wherever you are. High-end premium games as well as free games with In App purchases are supported. But why not check them out yourself by visiting: http://gamestore.ooredoo.om |
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You don’t need to use a credit card to purchase digital content at the windows store. You can now download and pay for your apps using Ooredoo Charge to Mobile and the amount will be automatically charged to your phone bill. Just click pay by Ooredoo at your check out. |
Only digital or virtual goods are eligible for Charge to Mobile, not physical goods, such as clothes or groceries. Examples of digital goods include:
There are two types of purchase transactions you can make:
When you purchase digital media from a participating merchant, you will have the chance at checkout to select the “Charge to Mobile” option and follow the instructions. Generally, after selecting this option, you will need to follow these steps:
All customers will receive an SMS confirming a digital purchase and the amount deducted as a result of the purchase. The SMS will include the following transaction details:
Please keep this SMS as a reference.
For postpaid customers, all charges will appear under the Mobile Service used at the time of purchase. Transactions will appear under a section called:
“Itemised Usage Details: VALUE ADDED SERVICES -> Smartphone application purchases.
For prepaid customers, the purchase amount will be automatically deducted from your balance.
Charge to Mobile has the following limitations:
You should contact the merchant that you made a purchase from if you have any product questions.
There are no refunds for digital purchases unless there is a technical error and a payment was made with no digital purchase received. In such cases, you should contact Ooredoo customer care for further investigation. For further information, please refer to the merchant’s website policy on purchase refunds.
There are a number of reasons which may result in a deactivation or non-availability of Charge to Mobile. Here are some of them:
To start using Ooredoo Charge to Mobile, please visit any of our partner merchant websites:
For more information, you can call our Customer Service team on 1500 or 9501 1500 or visit your nearest Ooredoo store.
Ooredoo Charge to Mobile is a free service for Ooredoo customers. Any third party subscriptions will have attached fixed costs which will be charged automatically by the vendor. Please make sure that you check the terms and conditions of any digital purchases you make. (e.g. Gameloft – Ooredoo Game Club)
You can cancel your subscription to the Ooredoo Game Club at any time by simply selecting “Leave Club” in the game section of the Ooredoo Game Club Mobile Site.
Once you have canceled your subscription, you will not lose the games you have already downloaded. Ooredoo reserves the right to end the subscription at its discretion.
All your favorite apps and games are here in the Windows Store, plus some amazing exclusives. And with Live Apps—something you’ll only find on a Windows Phone — you get the information you want, right on your start screen. How’s that for convenience?
On your Windows phone click on the Windows Store and access any games or apps you wish. Then, when you asked which payment channel you would like to pay with, select Ooredoo. This will activate Charge to Mobile and the amount will be billed to your account.
For further information, you can access a tutorial here: https://windows.microsoft.com/en-us/windows-8/edit-payment-method-windows-store
All issues related to the Windows Phone Store service, such as sign-on issues, content, download issues, will need to go through Windows Phone Support: https://www.windowsphone.com/support
Windows Phone How-to: https://www.windowsphone.com/how-to
If you have issues related to Charge to Mobile such as billing, refunds, statements enquiries, etc. you can contact or customer care centre on 1500 from an Ooredoo number.
Windows Phones include features that customers can use to protect themselves from unexpected charges. These features include:
Centili mobile payment solution You can easily pay with your phone in an instant. The amount is automatically added to your mobile phone bill or deducted from your prepaid account, so you do not need a credit card or a bank account. Simply pay by mobile and enjoy! This solution is particularly convenient for making online payments, buying tokens, downloading music or e-books and making in-app purchases. Check your favorite games website to pay through Centili using Ooredoo Charge to Mobile. For further support contact Centili: https://www.centili.com/contact.html
Fortumo is a mobile payment solution and one of the fastest and the most convenient way to collect micropayments from mobile phones. We connect mobile operators to online merchants and game developers, so that anyone who owns a mobile phone can become a paying customer. Check your favorite games website to pay through Fortumo using Ooredoo Charge to Mobile. For further support, contact Fortumo at: https://fortumo.com/support
