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How can I subscribe to an Internet bundle?

You can subscribe to an Internet bundle through the following channels:

  • Ooredoo Oman App:under the ‘Manage my plan’ tab, click on ‘Let's Go’ and then ‘Add a New Plan’ https://ooapp.page.link/c6zB
  • USSD Menu: by dialling *555#
  • 1500 Customer Service: follow the voice instructions

How can I check my internet balance?

You can check your Internet plan through the following channels:

Why am I using my data so quickly?

You might be using up your data quickly for the following reasons:

  • Auto back-up: if auto back-up is on, especially when you connect your device with a cable to charge.
  • App updates: application updates use a lot of mobile data.
  • Social media: social media generally uses a lot of data, especially those that contain video.

Steps to maintain better control of your data:

  • Disable WiFi Assist (iPhone only)
  • Disable background app refresh (iPhone only)
  • Disable auto back-up/app updates through cellular data
  • Switch off mobile data when not using the internet

How can I get More Data?

You can get more data through the following channels:

  • Ooredoo Oman App:under the ‘Manage my plan’ tab, click on ‘Let's Go’ and then ‘Add a New Plan’.
  • USSD: for Hala prepaid customers by dialing *555#
  • 1500 Customer Service: follow the voice instructions

How can I configure my handset for internet and MMS?

You can configure your handset for internet and MMS through the following:

  • SMS: by sending an SMS with a keyword ‘All’ to 1501.

Some mobile handsets cannot be configured through SMS. You can manually configure your mobile handset by following the user guide of your handset. You will need the following:

Data settings:

How can I bar and unbar my Internet ?

You can barr and unbar your Internet through the following channels: MyِAccount: under the ‘Mobile Plans’ then ‘Manage internet access’ https://www.myaccount.om

Now you can chat with us through Ooredoo WhatsApp and get more information about our services To start chatting please press the link below: https://ooredoo.om/Whatsapp

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