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How can I transfer my number to another person?

You can change ownership of your number by visiting the nearest Ooredoo store.

Note : You can change ownership of your number by visiting the nearest Ooredoo store.

Please be informed that Vanity Number (special number) change ownership business rules are as follows:

Relationship Matrix:

First Level Relatives: Father and mother, son and daughter, husband’s father and mother, wife’s father and mother. Second Level Relatives: Grandfather and grandmother, brother and sister, son’s son and daughter, daughter’s son and daughter, siblings of husband or wife, grandfather and grandmother of husband or wife. Third Level Relatives: Grandfather and grandmother of father and mother, daughter and son of son’s son, daughter and son of son’s daughter, son of daughter’s son, daughter and son of daughter’s daughter, uncle and aunt, nephews and nieces, uncles and aunts of husband and wife, husband and wife’s nephews and nieces, grandfathers and grandmothers of fathers and mothers of husband and wife.

How I can find my PUK number?

You can find your PUK number through the following channels:

  • Ooredoo oman App: click on Help & Support than Retrieve PUK
  • 1500 Customer Service: by calling 1500

How I can block incoming calls?

On the phone by clicking on the number, then add the number in the blocked list.

Where can I report my lost SIM?

You can report a lost SIM through the following channels:

  • Calling 1500 and to speak to a customer care representative and request barring calls.

How can I get my usage details?

You can get your usage details through the following channels:

  • Ooredoo Oman App click on the main menu on the left side of the page and select "Call History".

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